DELIVERY AND RETURNS

WALLPAPER and SAMPLES

Delivery

We aim to dispatch our wallpaper the next working day if it’s in stock. Stock availability for each wallpaper design can be found on the relevant product page. If wallpaper is out of stock it’s printed to order and dispatched in 2-3 weeks. We’ll send you an email with the tracking info once it’s been dispatched. All wallpaper orders are delivered using a courier service.

Samples are dispatched the next working day.

UK 

Wallpaper orders are delivered within 4-6 working days if the product is in stock. If it’s out of stock it’s printed to order and dispatched in 2-3 weeks.

UK flat rate delivery is £5.99

Samples are posted via Royal Mail first class, free of charge in the UK. Please allow 1-3 days for delivery.

International delivery

Wallpaper orders are delivered within 5-8 working days if the product is in stock. If it’s out of stock it’s printed to order and dispatched in 2-3 weeks.

Samples are posted via Royal Mail standard. Please allow 5-10 working days for delivery.

We are very pleased to offer flat rate shipping to the following countries:

  • Ireland, France, Germany and Italy – £12 (£4 for samples)
  • USA and Canada – £33 (£7 for samples)
  • For shipping to other countries please email us for a shipping quote.

* The buyer is responsible for paying the additional costs such as duties, taxes, and customs clearance fees.

Returns

We try our best to make sure colours in our product images are true to life. However, it’s highly recommend that customers order samples to view colours and textures in the environment they will be used in.

We hope you love our wallpapers. However, if for any reason you are unhappy with your purchase please return it, in its original packaging, unused and unopened within 14 days of receipt for a refund or exchange. Please contact us with your order number if you are returning any items so we know to expect them. If you are returning any goods please keep your proof of postage as we cannot be responsible for any goods lost in transit without proof of sending. Unfortunately we are not able to refund delivery and return postage costs.

In the event that any goods delivered are damaged or faulty please contact us within 24 hours to arrange a free return or exchange.

LAMPSHADES

Delivery

Our lampshades are made to order. Please allow 2-3 weeks for delivery in the UK and 3-5 weeks for international delivery. We’ll send you an email with the tracking info once the order has been dispatched. Our lampshades are delivered using a courier service.

UK flat rate delivery is £5.99

International delivery

Flat rate shipping to the following countries:

  • Ireland, France, Germany and Italy – £12
  • USA and Canada – £65
  • For shipping to other countries please email us for a shipping quote.

* The buyer is responsible for paying the additional costs such as duties, taxes, and customs clearance fees.

Returns

*Please note this item is made to order. Therefore it is unfortunately non refundable unless faulty. We highly advise ordering a sample for preliminary colour matching.

In the event that any goods delivered are damaged or faulty please contact us within 24 hours to arrange a free return or exchange.